Who are we?
water2business is a company with extensive industry knowledge that has a proven track record in tailored water and wastewater management.
Our customers are at the heart of everything we do and our industry-leading customer service has led us to receive the lowest number of complaints out of all the major water retailers.
Our three promises are: Service, Sustainability and Savings, and these are what we pride ourselves on providing to each and every customer.
An exciting role covering maternity leave, supporting the Chief Operating Officer (COO) of water2business.
You will play a key role in the running of the water2business office, working closely with the COO, focusing on providing effective, efficient, and confidential support to the COO and the water2business leadership team.
You will co-ordinate the COO's diary and meeting schedule which includes the planning and scheduling of meetings, conferences, teleconferences, and travel. Constantly keeping an eye on the horizon and predicting/managing pressure points and re-prioritising.
You will manage the office stationery budget; facilities; meeting room booking and purchases, coordinating all areas of the business. You will attend meetings to take notes and ensure accurate documentation and follow-up of actions.
You will coordinate the key leadership team actions agreed at the business's strategic weekly and monthly meetings.
You will be expected to liaise with key stakeholders on behalf of the COO and will welcome guests and customers by greeting them in person, or on the phone, always making sure to behave as a company and brand ambassador.
You are an ambitious individual with a passion for supporting the business and it's leadership as it continues to grow. You have excellent communication skills, both written and verbal, alongside the ability to build strong relationships with the senior leadership team, key stakeholders, as well as managing all external contact to the water2business office proficiently.
You have a strong customer focus and the ability to make all contact memorable. You enjoy identifying areas forimprovement, working to tight timescales, have great attention to detail and take pride in producing a great standard of work.
You have a professional approach, are high in emotional intelligence and are emotionally resilient. You have experience of working in a busy environment, managing multiple priorities with a positive can-do attitude. You have enthusiasm to learn new skills and the ability to exceed both your own and our customer expectations.
You are highly proficient in all Microsoft packages (Outlook, Word, Excel, Visio, OneNote and PowerPoint).
Why work for us: Our culture is all about people and customers. You will be joining an award winning, visionary business with an exciting and ambitious growth strategy, of which you will be an integral part.
You will benefit from our coaching and mentoring framework as well as a variety of tasks bringing an exciting role. We take your career, happiness and general wellbeing seriously. With our on-site health and wellbeing committee, you will have access to a range of different initiatives!
We're firm believers in recognising our people for a job well done, both formally through our employee recognition schemes and informally with our company wide social events - a great opportunity to celebrate our successes.
Water2business welcomes a diverse range of people, talent and ideas. Please let us know if you require any special support or adjustments to assist you in joining us. Anyone who applies for a role with our company who has a disability and meets the minimum criteria for the job, will automatically be invited in for an interview.
We pride ourselves on our 'family friendly' culture and support all our team members with a number of policies and initiatives to support this including flexible working from day one!