When should I read my meter?
Most properties are billed every six months. At least one meter reading per year will be an actual reading, however where possible we will endeavour to take actual readings twice per year to produce your bills.
Automated meter reading
We recommend that you read and log your own meter readings once per week. By doing this, any fluctuations in usage can be located and rectified quickly. Should you encounter a leak, your wholesaler will likely request proof that you have regularly monitored your water usage in order to consider a potential leak allowance. For full information on claiming a leak allowance, please
click here.